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Noticeboard

Out of Hours

The surgery is closed on Saturday, Sunday and Bank Holidays
When the surgery is closed, out of hours calls are dealt with by NHS111. Telephone 111 and you will be directed to the most appropriate medical service for your health needs. 

Home Visits
Requests for home visits should be made before 10am If you need to speak to a doctor telephone in the morning before 11.00am 

Online Appointments

To access the website to book an appointment online please visit

www.patient-services.co.uk

 

Online Prescriptions
Order your repeat medication online!  Visit the prescriptions page for more details

important information

Monday morning is now book on the day appointments  Please telephone the surgery at 8.00am or call in to book an appointment for later that morning.

Friday morning is now book on the day appointments 

Please telephone on Friday for an appointment or call into the surgery.  You may be offered an appointment later in the mo

Patient Rights

No member of the practice may discriminate against or treat unfairly another member of the practice, a patient or a member of the public attending the surgery, on the grounds of gender, race, Nationality, ethnic origin, color or creed, age, marital status, Disability, medical condition, social background or sexual orientation.

Respect and dignity are the right of everyone, staff, patients and members of the public.

In turn we expect patients to behave in a reasonable manner. Rude or aggressive behavior whether verbal or physical will not be tolerated

Smoking is not permitted in the surgery.

Mobile phones are not allowed to be used in the building.

 

Please find below, a copy of our Patients Charter

Patient_Charter.doc 

Allocated GP

All patients have a named allocated GP to ensure responsibility for the co-ordination of all appropriate services and to ensure they are delivered where required (based on the named GP's clinical judgement) to each of their patients.

The role of the named GP will not:

  • take on vicarious responsibility for the work of other doctors or health professionals;
  • take on 24-hour responsibility for the patient, or have to change their working hours:
  • imply personal availability for GPs throughout the working week;
  • be the only GP or clinician who will provide care to that patient.

To find out your allocated GP or to change it please contact the surgery.

 



 
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