Noticeboard

Out of Hours

The surgery is closed on Saturday, Sunday and Bank Holidays
When the surgery is closed, out of hours calls are dealt with by NHS111. Telephone 111 and you will be directed to the most appropriate medical service for your health needs. 

Home Visits
Requests for home visits should be made before 10am. The clinican will contact you by telephone first to triage.

Online Appointments

The practice is now offering a new online service Please download https://www.mygp.com/ 

Alternatively To access the website to book an appointment online please visit

www.patient-services.co.uk

 

Online Prescriptions
Order your repeat medication online!  Visit the prescriptions page for more details

important information

All GP Surgeries have adopted telephone, e-consultations & video conultations to provide remote consultations. 

Where necessary, if technology has not provided a resolution we have invited patients to the practice to further assess their condition in a Covid safe enviroment.

If you struggle with technology please telephone the practice and we will be happy to discuss how yours needs will be met by the practice.

We want to keep patients safe and as far as possible manage your problems remotely.  GPs need to minimise the footfall in their premises to ensure that as far as possible we do not put any of our staff or patients at extra risk.

You should contact the practice to regarding any concerns you have, do not ignore any ailments.

 

Patient Rights

No member of the practice may discriminate against or treat unfairly another member of the practice, a patient or a member of the public attending the surgery, on the grounds of gender, race, Nationality, ethnic origin, color or creed, age, marital status, Disability, medical condition, social background or sexual orientation.

Respect and dignity are the right of everyone, staff, patients and members of the public.

In turn we expect patients to behave in a reasonable manner. Rude or aggressive behavior whether verbal or physical will not be tolerated

Smoking is not permitted in the surgery.

Mobile phones are not allowed to be used in the building.

 

Please find below, a copy of our Patients Charter

Patient_Charter.doc 

Allocated GP

All patients have a named allocated GP to ensure responsibility for the co-ordination of all appropriate services and to ensure they are delivered where required (based on the named GP's clinical judgement) to each of their patients.

The role of the named GP will not:

  • take on vicarious responsibility for the work of other doctors or health professionals;
  • take on 24-hour responsibility for the patient, or have to change their working hours:
  • imply personal availability for GPs throughout the working week;
  • be the only GP or clinician who will provide care to that patient.

To find out your allocated GP or to change it please contact the surgery.

 



 
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