No member of the practice may discriminate against or treat unfairly another member of the practice, a patient or a member of the public attending the surgery, on the grounds of gender, race, Nationality, ethnic origin, color or creed, age, marital status, Disability, medical condition, social background or sexual orientation.
Respect and dignity are the right of everyone, staff, patients and members of the public.
In turn we expect patients to behave in a reasonable manner. Rude or aggressive behavior whether verbal or physical will not be tolerated
Smoking is not permitted in the surgery.
Mobile phones are not allowed to be used in the building.
Please find below, a copy of our Patients Charter
All patients have a named allocated GP to ensure responsibility for the co-ordination of all appropriate services and to ensure they are delivered where required (based on the named GP's clinical judgement) to each of their patients.
The role of the named GP will not:
- take on vicarious responsibility for the work of other doctors or health professionals;
- take on 24-hour responsibility for the patient, or have to change their working hours:
- imply personal availability for GPs throughout the working week;
- be the only GP or clinician who will provide care to that patient.
To find out your allocated GP or to change it please contact the surgery.